Groups and workshops
Workshops are paid in full at booking, are refundable up to 7 days before, and can be transferred to another person or date up to 48 hours before. Group programs are paid in full upfront and are closed after the first session. You can transfer to a future group before the first session, but fees are non-refundable once it starts. If you've attended a matching workshop in the previous 90 days, you'll receive a $75 credit off the group. If a group or workshop doesn't reach minimum numbers, we'll offer you a credit or a full refund.
What to expect
A team based model, focused on you
At Unburden, you're more than just another counselling client. Our highly qualified team offers gold-standard therapies, combined into a unique approach designed specifically for you.
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You may start with individual psychology (or any of our other services), though we encourage you to consider whether a combination from our multi-disciplinary team would suit what you need.
What happens in the first psychology session?
During your initial session, you will be asked about the reasons for seeking psychological help and your goals. Your psychologist will inquire about your background, current life situation, and the challenges you are facing. This first session also allows you to understand and ask questions about the therapeutic process. You may receive several questionnaires to complete outside of the session time, provided by a member of our team.

How many sessions do I need?
The number of sessions needed varies for each individual. Some people achieve their goals in just a few sessions, while others may require longer-term support to address more complex issues.
Research indicates that some individuals may need ten or more sessions to reach their treatment outcomes. Therefore, all new clients are initially booked for a minimum of three additional sessions.
This approach ensures consistency in subsequent appointments, which can be canceled or rescheduled if necessary.
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You may be able to reduce the number of sessions, if allowing a team based approach to support you. Ask us how this could help.

What happens once I send my request for an appointment?
As far as possible, we strive to assist everyone who requests a booking, though there may occasionally be a wait. After you contact us, a member of our team will reach out to provide further information or request additional details needed to proceed with your booking. Once your booking is confirmed, you will receive a welcome pack, which includes forms to complete in preparation for your first session.
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If your interest is to start with our acupuncture, naturopathy, group therapies, couples therapy, or body based therapies such as our breath work sessions, once you call, you'll be stepped through the process and have the opportunity to ask any questions. We also offer free 15 minute , no obligation phone calls with a senior member of the team to discuss the best approach for you.

Contact
Graceville: Level 1, 296 Oxley Road, Graceville, QLD 4075
Rocklea: Level 1, Building G, 385 Sherwood Road, Rocklea, QLD 4106
(07) 3137 1553
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