Fees and Rebates

Our fees
At Unburden Psychology, we believe in making quality care accessible. Our rates are at least 15% lower than industry recommended rates. To see just how affordable our services are, please check our detailed fee table below.

You don't need a Doctor's referral
You may self-refer to a psychologist if you do not wish to see your GP or have a Mental Health Care Plan. In such cases, the full fee applies (see table below). You may be able to claim some of the cost through your health insurance, depending on your coverage.

Medicare rebates
You may be eligible for a Medicare rebate depending on your doctor’s (GP’s) review - list of conditions covered by Medicare. To access a Medicare rebate, you’ll need a ‘Mental Health Care Plan’ and a GP referral.
Medicare offers a maximum of 10 rebated sessions within a calendar year. See the table below for out-of-pocket expenses. With psychology, the rebate is not automatic, so you’ll need to cover the full fee and Medicare will reimburse you the rebate within 2 business days.

Workcover
If you have a workcover claim, please check with your case manager regarding whether you are entitled to psychology sessions, and how many have been approved. You’ll need to provide us with (1) your workcover claim number, (2) how many approved sessions, and (3) contact details for your case manager.

SelfRefer Program
You are eligible for 6 fully funded sessions within a financial year with select members of our team, subject to their availability.
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SelRefer includes:
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Queensland Police Service
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State Emergency Service (SES)
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Marine Rescue Queensland (MRQ), previously Coast Guard and Volunteer Marine Rescue
Fees
The industry recommended rate (from the Australian Psychological Society) for a 50 minute session is $318. Our therapy sessions are offered at a reduced rate as per the table below.
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Therapy | Fee | Medicare Rebate | Out of Pocket |
|---|---|---|---|
Explore Integrative Health solutions - initial review session with Dr Suzanne (60 min) | $190 | N/A | $190 |
Acupuncture - Initial Consultation (60min) | $180 | - | Depends on health insurance provider |
Senior Naturopathy - Initial Consultation (60min) | $195 | - | $195 |
Acupuncture - Return Consultation (45min) | $125 | - | Depends on health insurance provider |
Acupuncture - Extended Return, with or without NET Integration (60min) | $160 | - | Depends on health insurance provider |
Senior Naturopathy - Return Consultation (45min) | $130 | - | $130 |
Cancellation & Refund Policy
Once a session has been conducted, we're unable to offer refunds. Psychology is a professional service: the clinician's time, preparation, and clinical expertise are delivered at the time of your appointment, and the service is considered rendered upon completion.
As a regulated health profession, psychologists are unable to provide guarantees about therapeutic outcomes or personal fit. What works well for one person may not suit another, and that's a normal part of the therapeutic process, not a reflection of the quality of care provided.
If you feel your current psychologist isn't the right fit, please reach out to our reception team. We're happy to help match you with another member of our team so you can continue your care without interruption.
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Contact reception: hello@unburdenpsych.au or call us on 3137 1553
Codes
Private Health Insurance Codes
If your private health insurance ask for an item code, please refer to the list below:
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100
Initial Consultation with Registered or Clinical Psychologist
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200
Follow-up Consultation with Registered or Clinical Psychologist
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701
Initial Telehealth Consultation with Registered or Clinical Psychologist
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801
Follow-up Telehealth Consultation with Registered or Clinical Psychologist.
Conditions Covered by Medicare
Adjustment disorders
Alcohol use disorders
Anxiety disorders
Attention deficit disorder
Bereavement disorders
Bipolar disorder
Co-occurring anxiety and depression
Conduct disorders
Depression
Drug use disorders
Eating disorders
Obsessive Compulsive Disorder
Panic disorder
Phobic disorders
Psychotic disorders
Schizophrenia
Sexual disorders
Sleep problems.
Contact
Graceville: Level 1, 296 Oxley Road, Graceville, QLD 4075
Rocklea: Level 1, Building G, 385 Sherwood Road, Rocklea, QLD 4106
(07) 3137 1553
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